Terms And Conditions

Groupimostocks, SA represented by the acting CEO.

12/14 avenue Louis Domergue, Immeuble Le Trident Bât A - Montgéralde - 97200 FORT DE FRANCE,
Telephone 0596 76 62 28 - Fax 0596 76 57 28 - https://www.groupimostocks.com/

IBAN: FR76 1695 8000 0152 1116 7889 628 - BIC: QNTOFRP1XXX - DOM: QONTO

RCS FORT DE FRANCE TMC No. 432 271 534 00070 with capital of 1,325,876 euros

legal notices

1 - Right of access and rectification
You have a right of access, opposition and rectification of your data in accordance with the law of January 6, 1978. You can exercise these rights by attaching a photocopy of an identity document bearing your signature by writing to us at GROUPIMO - Gestion Clients, 12/14 avenue louis domergue 97200 Fort de France or sending us an email to help@groupimostocks.com. If data concerning you is transmitted to us by a third party, we will inform you as soon as possible.
We will then tell you the purpose of their processing and the list of partners to whom we communicate them.

2 - Data collection
We may use your personal data to contact you directly or to establish statistics. Data marked with an asterisk (*) is necessary to process all of your requests. Other data is optional and is only collected for statistical purposes and personalization of services.

3 - Recipients of personal data
The recipients of your personal data are our employees. We may use your data to offer you service offers or those of our partners, unless you object, or even transfer your contact details to third parties in order to present their offers to you, unless you also object by contacting us. by email to the following address help@groupimostocks.com or by post to the following address: GROUPIMO- Gestion Clients, 12/14 avenue louis domergue 97200 Fort de France. When your prior agreement to send a commercial offer is necessary, we ask you. As part of the establishment of the insurance proposal, the conclusion or execution of your contract, your data may be processed with the required protections.

4 - Access to data
You can have access to your personal data on simple request using the email address: help@groupimostocks.com. However, this access may be refused to you in the cases provided for by law.

5 - Quality of information
All data that we collect, use and disclose is accurate, up-to-date and complete with regard to the purposes for which it is collected. In the event that some of the data processed is inaccurate or incomplete with regard to said purposes, we undertake, on your information, to delete or correct it.

6 - Cookies
GROUPIMOSTOCKS may collect data through cookies. A cookie does not allow us to identify you; on the other hand, it records information relating in particular to your computer's navigation on our site (the pages you have consulted, the date and time of the consultation, etc.) which we can read during your subsequent visits. You can oppose the recording of cookies by configuring your browser so that it does not accept them; in this case, you will still be able to use our site.

7 - Security
We are committed to protecting your privacy by taking the necessary measures to ensure that the data collected about you is neither lost, nor misused, nor consulted, nor modified, nor disclosed by unauthorized third parties.

8 - Processing of complaints
Recourse to the manager: we provide you with customer service managers or their hierarchical superiors in the event of difficulty, authorized to respond as quickly as possible for the management of the contract and the claim. Recourse to the Mediator: if after having exhausted the avenues of appeal with our services, a misunderstanding or disagreement persists between us, you can contact the Mediator free of charge, an external personality acting completely independently.

11- mediation In the event of a dispute
the parties will endeavor to settle it amicably. To this end, a written complaint specifying the reasons for the dispute must be sent by the customer preferably through the customer area or filing that by email: qualite@groupimo.com specifying "mediation request" in the subject. In the event of an unsatisfactory response from the professional or in the absence of a response within two months and in accordance with articles L.616-1 and R.616-1 of the Consumer Code, we offer a consumer mediation system.